Case. CRM for a logistics company



Industrial company. Accounting of an in-house container fleet at various terminals

Storage volume

600 TEU

Types of containers

Empty, loaded, refrigerators


Storage of empty and loaded containers, unloading, temporary storage (repair)


Acceptance and Delivery, repair crew, accounting, storage/warehousing


Eastern Siberia






Excel spreadsheets and paper-based accounting

SaaS – ContCloud cloud platform. Available from anywhere in the world.

Type of communication with clients

Email, phone

ContCloud platform with a built-in module for correspondence and communication with customers.

Repair and confirmation

Paper-based correspondence and email

We implemented a unified interface that accounts for damages caused during transportation or by container handling equipment (CHE). Our company developed a repair monitoring and finalization system with photo records.

Accounting department

Manual calculation of the storage time and costs

Automated storage time calculation accounts for the free storage days based on each stock's individual tariff scale.


Manual creation of Excel spreadsheets. The reports are sent daily via email.

Personal cabinets with separate access permissions for reports, different technical components for various departments, as well as financial monitoring feature for the company’s executives.

Container accounts

Paper-based accounting and Excel documents

The client can track all changes made to his Personal Cabinet and see changes applied to containers in other departments. Besides, accounting for rendered services is done for each separate container. The system can filter reports by date, days of storage, as well as container's type & size.





Our company has integrated the system following the client's requests. We managed to simplify the accounting system for containers located at different terminals. The system can calculate the date of arrival, delivery, and other services provided as a part of the container storage. The storage costs are now calculated based on rates at different terminals and sites. Our company has set up Personal Cabinets that allow executives, managers, and personnel to generate specialized reports.


07.06.2020 Functions and solutions -Terminal Operating System (TOS)

Accounting for Talman operations. Address storage at the terminal.

07.06.2020 Multi-language

Chinese version added


Our system works with all major operators automatically using the EDI system. It is also tuned to send reports to any local stock in USA, Germany, Russia, China and etc.

  • ANL
  • Arkas Line
  • APL
  • CCNI
  • China Shipping
  • CSAV
  • Delmas
  • Ecu-Line
  • Emirates Shipping Line
  • Evergreen
  • Gold Star Line
  • Grimaldi
  • Hamburg Sud
  • Hanjin
  • Hapag Lloyd
  • Hyundai
  • K-Line
  • Kuehne & Nagel
  • Maersk
  • MCC
  • MOL
  • MSC
  • NYK
  • OOCL
  • PIL
  • Safmarine
  • RCL
  • SCI
  • Seago Line
  • STX Pan Ocean
  • T. S. Lines
  • Wan Hai
  • Yang Ming
  • ZIM


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